By Kofi Ahovi
Toyota Company Ghana Limited has opened a new Vehicle Delivery Centre for its customers at the North Industrial Area Accra, to provide convenience and privacy for clients. The facility comprises two staff office and four delivery bay.
Takahiko Takabayashi, Managing Director of Toyota Ghana, who was speaking at the opening of the Centre last week, explained that the new facility is to ensure better customer satisfaction.
He said the centre would ensure that customers received their vehicles in the most comfortable, private, and convenient way. He said in the past customers had to receive their new vehicles in front of the headquarters showroom due to space limitation. "Sometimes, customers had to wait for a while before receiving their new vehicles, this was due to the delivery challenges we had," he added.
Takabayashi explained that the introduction of the centre would afford the company the opportunity to conduct frequent vehicle sales and delivery surveys. He said it would also enable the corporate entity to monitor and improve upon the car buying processes from the customers' perspective. "One strategic success factor with the introduction of this new delivery Centre is that, it affords us the opportunity to delight each customer with the deserving attention," he stated.
Eric Darko, General Manager, Toyota Ghana limited, said the Centre was aimed at meeting the ever growing demand of its customers.
Toyota Company Ghana Limited has opened a new Vehicle Delivery Centre for its customers at the North Industrial Area Accra, to provide convenience and privacy for clients. The facility comprises two staff office and four delivery bay.
Takahiko Takabayashi, Managing Director of Toyota Ghana, who was speaking at the opening of the Centre last week, explained that the new facility is to ensure better customer satisfaction.
He said the centre would ensure that customers received their vehicles in the most comfortable, private, and convenient way. He said in the past customers had to receive their new vehicles in front of the headquarters showroom due to space limitation. "Sometimes, customers had to wait for a while before receiving their new vehicles, this was due to the delivery challenges we had," he added.
Takabayashi explained that the introduction of the centre would afford the company the opportunity to conduct frequent vehicle sales and delivery surveys. He said it would also enable the corporate entity to monitor and improve upon the car buying processes from the customers' perspective. "One strategic success factor with the introduction of this new delivery Centre is that, it affords us the opportunity to delight each customer with the deserving attention," he stated.
Eric Darko, General Manager, Toyota Ghana limited, said the Centre was aimed at meeting the ever growing demand of its customers.
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