Skip to main content

Ghana Post wins Best EMS Customer Care award

 


The Universal Postal Union in Switzerland has awarded Ghana Post as the World’s Best EMS Customer Care.

This is the second time Ghana Post is receiving the award.

The award recognises the best Call Centres of EMS Best Cooperative Members.

Commenting on the award, the Deputy Managing Director of Ghana Post, Kwaku Tabi Amponsah, said Ghana Post has over the years been committed to providing excellent service to its worldwide partners, customers and stakeholders.

With the introduction of technology-enhanced services and customer-centred innovations, we shall continue to prioritise customer satisfaction as a significant growth index of Ghana Post. We are poised to achieve the high standards of serving our customers with excellence and give them value for money,” he added.

The winners were selected by the EMS Cooperative Board based on their performance in 2021.

Each year, the EMS Cooperative Customer Care Awards is held in Switzerland at a special award ceremony during the EMS Cooperative General Assembly by Universal Postal Union (UPU) International Bureau.

The EMS Cooperative is a body of the Universal Postal Union with more than 170 member countries who work together to provide EMS, the fastest cross-border postal product.

The EMS Cooperative promotes cooperation between its member posts to provide customers with a high-quality, competitive Express Mail Service (EMS) worldwide.

Comments

Popular posts from this blog

Nestlé Ghana Limited Wins Overall Best Industrial Company Of The Year at 13th AGI Industry & Quality Awards

  Nestlé Ghana Limited has been honored with four prestigious awards at the 13th Association of Ghana Industry and Quality Awards ceremony. The event, held in an esteemed setting, gathered prominent figures from Ghana’s industrial sector. Amidst the anticipation, Nestlé Ghana emerged as one of the evening’s notable winners, securing accolades in several key categories. This recognition underscores Nestlé Ghana’s relentless pursuit of excellence and innovation, marking a significant milestone that highlights the company’s substantial contributions to the manufacturing industry in Ghana. Nestlé Ghana's exceptional performance was acknowledged with the following awards: Overall Best National Quality Award, Diamond Category (Food) Overall Best Practices in Sustainable Manufacturing Best Company (Food Sector) Overall Industrial Company of the Year, affirming its status as a leader not only within the food sector but also across Ghana's entire industrial landscape. This success is a ...

Anglogold Ashanti Obuasi Mine tops 2024 Sustainability & Social Investment Awards

 AngloGold Ashanti Obuasi Mine has confirmed its status as sustainability champions by sweeping nine awards, the most won by a company at the 2024 Sustainability & Social Investment Awards (SSI) held at Movenpick Ambassador Hotel in Accra. The feat comes on the heels of a dominant performance in last year's event where AngloGold Ashanti Obuasi Mine swept seven awards. The SSI Awards organised by Ianmatsun Global Services recognizes the most outstanding sustainability, Corporate Social Responsibility (CSR), Environmental, social, and governance (ESG) initiatives in the country and beyond as well as the best teams and individuals who brought them to life. This year's event, which was the 8th edition, was under the theme "Climate Action Now: Accelerating Decarbonization and Building Resilience". The awards won by AngloGold Ashanti on the night include SSI Company of the Year, Best Company in Women Empowerment (project), SSI Company of the Year ( Environment), Best Co...

Zoomlion Advocates Community & Gender inclusive waste management for Climate Action at COP 29

 Africa's waste management giant, Zoomlion Ghana Limited has advocated for an integrated approach to waste management that considers the interest of community members, women and vulnerable groups. James Deku, a Communications Officer of Zoomlion Ghana Limited made this call at the 29th session of the Conference Of Parties (COP 29) of the United Nations Framework Convention for Climate Change (UNFCCC) at Azerbaijan, Baku whiles speaking on the topic "Community-Driven and Gender Inclusive approaches to waste management for Climate Action ". He said the waste sector is a major contributor of methane emissions which is a potent greenhouse gas causing climate change hence the need to manage waste in a manner that considers the interest of all stakeholders. Zoomlion's waste management model is designed and operated in a manner that considers the interest of all stakeholders. Through a Public Private Partnership (PPP) model, local authorities engage community members in clea...