MTN Ghana’s Chief Executive Officer, Stephen Blewett, has revealed that the company has invested over $1 billion in improving customer service delivery over the past five years. This, he said, underscores MTN’s ongoing commitment to customer satisfaction. He also announced plans for additional significant financial investments in the coming year. We are here because of our customers,” Blewett stated. “We want you to have an exceptional experience, not a poor network. MTN’s success today is a result of our commitment to investing over $200 million annually in our network. “By the end of this year, we will have invested $1 billion over the past five years. And we’re planning to invest even more to continue enhancing our services.” Blewett also addressed the rising issue of mobile money fraud, urging customers to stay vigilant. He shared a personal experience from his first month at MTN, when he became the target of a mobile money scam. In my first month here, I received a call from ...