Kofi Ahovi

  Glo customers in Ghana are now unable to load airtime from Glo recharge cards because the cards have been rendered invalid without prior notice to customers.  A Glo customer wrote to Techgh24 today, complaining that he only found out the recharge cards were invalid after he had bought one and tried to load it. Upon trying to load the card, he got feedback which read as follows: Dear Customer, Please be informed that, all Glo scratch cards are invalid. To recharge, kindly use AirtelTigo scratch cards only. Thanks. Meanwhile, when the customer reached out to AirtelTigo to find out how they could recharge the Glo scratch cards they already have in their possession, he was told that AirtelTigo is now working on how to make that happen. Techgh24 also gathered that as of last week, AirtelTigo (instead of Glo) have reached out to some vendors and informed them of completely migrating all Glo customers to their core network, which means all electronic services on Glo are being shut ...

The Minister for Communications and Digitalisation, Ursula Owusu-Ekuful says a five cedi surcharge for using a yet-to-be-launched self-service SIM registration app would be used to pay for the cost of producing the app. The Minister said the app had been in the works for some time but was stalled because of the cost of its usage. No profit Speaking in an interview on Asaase Radio today, Owusu-Ekuful said the surcharge would ensure that the app would pay for itself. It's been in the works, but whether we were going to introduce it (the app) or not judging by the cost of usage and that is why we have had to introduce it at a fee so that it can pay for itself," Owusu-Ekuful said. “Nobody is seeking to make any profit. I listen to these things and I cringe that, is that what we have been reduced to. Does everything have to be about money in this our country?” the minister quizzed. People can’t deliver a service because it is needed and not hope to profit from it, where is our sens...