Kofi Ahovi

  The newly invested Vice Chancellor of the University of Cape Coast, Professor Denis Worlanyo Aheto, has paid a courtesy call on the Management of Prudential Bank LTD. led by its Acting Managing Director, Ebow Quayson. The meeting provided a platform for both institutions to reflect on their shared history and discuss ways to strengthen their partnership for mutual benefit. Discussions touched on student financial services, educational support, and initiatives that promote academic excellence and community development. Welcoming the Vice Chancellor, Quayson expressed delight at the visit and reaffirmed the Bank's commitment to supporting the University's vision. We congratulate you on your appointment. The University of Cape Coast has been a valued partner over the years, and this visit reinforces our shared devotion to education and national development. As a Bank, we believe that investing in education is investing in the future of Ghana, and we will continue to explore ways...

 The Acting Managing Director of Prudential Bank LTD, Ebow Quayson, has urged banks to consider Fintechs and Telecommunication organizations (Telcos) as essential partners rather than competitors in the financial sector ecosystem. He noted that the banking sector as a matter of necessity should embrace collaboration with Fintechs and Telcos as a path to scale, drive digital innovation, financial inclusion and sustainable growth across West Africa's financial sector Contributing on the CEOs Visionary Panel at the just ended MoneyAura Summit in Accra, Quayson shared candid lessons from the Prudential Bank's own late entry into the digital space and how partnerships have elevated the Bank’s digital transformation drive. Speaking from our experience, Fintechs have become a very good way of meeting customer shifting needs and expectations, while helping us scale. For us, Fintechs are partners not a threat," he said. He explained that while banks operate within stringent regulat...

 The Chief Information Officer (CIO) of Prudential Bank LTD, Leopold L.L. Armah, has called for a deliberate shift in how Ghana prepares its workforce for an AI‑driven future, emphasising that technical skills must be balanced with creativity, analytics, and the right attitude. He made the call a panel discussion at the Ghana AI Summit, where he explored the intersection of skills, talent, and the future of the workforce on the theme "AI, Skills, Talent, and the Future of the Workforce." Addressing participants, Armah noted that digitalisation has become the new normal, driven largely by customer expectations and the rise in emerging technologies such as cloud computing, APIs, AI, and the Internet of Things. These technologies, according to him, are reshaping industries and challenging traditional business models, particularly in banking. "Banking has changed so much in the past two decades that sometimes you wonder whether you are still working with a bank or another en...

 The Head of Distribution and Channels at Prudential Bank LTD, Kojo Nteh has encouraged young professionals to develop disciplined financial habits and make informed money decisions as the foundation for long-term financial security and wealth creation. Speaking at the National Youth Mentorship Summit held in Accra, Nteh called on young professionals to adopt disciplined financial habits early in their careers, warning that without a plan, money will find its own plan to leave. Addressing the audience on the theme “Personal Finance Tips for the Young Professional,” he noted that while earning an income is important, financial success ultimately depends on how effectively individuals manage their finances. He introduced the concept of "paying yourself first"; setting aside a portion of your income for savings before spending on anything else. It doesn’t matter how much you save,” he said. “What matters is consistency. Before you pay everyone else, make sure you pay yourself. T...

  Prudential Bank has launched the Pan-African Payment and Settlement System (PAPSS) on its mobile banking application, enabling customers to send and receive money across participating African countries directly from their mobile phones in real time. The digital solution, unveiled at the Prudential Bank Business Forum, was officially launched by Professor Godfred Bokpin, together with the Acting Managing Director of Prudential Bank and other dignitaries. The integration makes Prudential Bank one of the first banks in Ghana to offer PAPSS transactions through a mobile banking platform, further advancing seamless cross-border payments under the African Continental Free Trade Area (AfCFTA). Speaking during a demonstration of the service, Head of Digital Transformation at Prudential Bank, Terrance Addy, explained that customers can now initiate transfers from their cedi accounts without the need for foreign currency. You don't need a foreign currency account to make a transfer. You ca...

 Economist and Professor of Finance, Prof. Godfred Bokpin, has called on African governments to address the continent's weak transport, logistics and payment infrastructure, warning that high transaction costs continue to undermine intra-African trade despite the launch of the African Continental Free Trade Area (AfCFTA). Speaking at the Prudential Bank Business Forum on Wednesday on the topic, 'The Future of Intra-African Trade: Opportunities, Challenges and the Role of Ghanaian Businesses under AfCFTA',  Prof. Bokpin said Africa's trade architecture remains largely designed to serve external markets rather than facilitate commerce within the continent. According to him, decades after independence, African countries still face structural barriers that make it easier to trade with Europe and Asia than with neighboring countries. He noted that in many cases, goods destined for another African country must first pass through Europe before reaching their final destination,...

  Acting Managing Director of Prudential Bank LTD has reinforced the importance of personalized relationship-centred banking in shaping the future of financial services. Speaking as a panelist at the Lafferty Retail Banking Council latest global webinar, Ebow Quayson said the era where bank’s considered operations and transactions as central to banking is over, saying stronger emphasis must be placed on relationship management.    Speaking on the theme “Design and the Branch of the future”, Quayson said the role of the traditional bank branch is rapidly evolving from a place primarily associated with transactions to one centred on relationships and customer empowerment. He noted that for decades, branches were designed primarily for processing transactions, deposits, withdrawals and loan applications. Customers visited to complete tasks and the relationship with the Bank often ended when the transaction was finished. That model, he said, is no longer sufficient. He e...

 Prudential Bank LTD has officially launched the second edition of its highly anticipated Step Challenge, a health & fitness event running from July to end of September, the health and wellness initiative designed to foster a culture of well-being across the Bank. The 2026 edition, which embraces healthy lifestyles, promotes teamwork, camaraderie and work-life balance, takes a unique twist, with participants virtually journeying through all 48 participating World Cup Nations, starting from New Zealand and crowning it in Ghana.          Speaking on the launch, Head of Human Resources, Lilian Antwiwaa Asante, highlighted that the drive goes beyond fitness, rather, reflects the Bank’s resolve in creating a supportive and people centered workplace. We believe that our people are our greatest asset, and their well-being remains a priority. The Step Challenge is not just about counting steps as a team or as individuals; it is about encouraging ...

  Prudential Bank has reaffirmed its commitment to environmental sustainability by planting 200 trees at the Achimota Forest Reserve as part of the government's National Tree for Life Reforestation Initiative, describing the exercise as a long-term investment in Ghana's environmental future rather than a symbolic corporate social responsibility activity. The exercise, which brought together management and staff of the bank alongside officials of the Forestry Commission, forms part of the bank's ongoing sustainability agenda aimed at supporting climate resilience, restoring degraded forest landscapes and promoting responsible environmental stewardship. Speaking to journalists after participating in the exercise, the Executive Head of Operations at Prudential Bank, Felix Awuku, said the institution views environmental sustainability as an integral part of its corporate strategy and business operations. According to him, the bank's participation in the national tree planti...

 Prudential Bank has rolled out a comprehensive, fully funded health screening exercise for its employees, reinforcing its belief that a healthy workforce is the bedrock of dependable banking. The initiative, running this month in partnership with Bob Freeman Hospital, an SIC-owned health facility, is part of the Bank’s Wellness Month and reflects a strategic shift from treating issues to catching it early, before it becomes a crisis. The timing of the screening, deliberately scheduled during June, which is globally recognised as Wellness Month, underlines the Bank’s dedication to preventive care rather than reactive treatment. Speaking on the importance of this exercise, Head of Human Resources, Lilian Antwiwaa Asante emphasised that the Bank believes that its people are its greatest asset and that the health of staff is not just a personal matter, but a strategic priority. “We want every staff member to know their numbers, catch potential issues early and then see how we can all ...

  T he Head of Digital Transformation at Prudential Bank Ltd, Terrance Addy, has said, that the future of banking will be defined by AI-driven services and hybrid models that balance seamless digital experiences with human trust. In the near future, “Where do you bank?” will be the wrong question. The right one will be: “How do you bank?”. That’s the shift Mr. Addy says will define the next era of financial services. Speaking in an interview on the future of banking in Accra,  Addy laid out a vision where customer experience, not loyalty to institutions, becomes the core of the competition. Customers will engage each other based on experiences, how seamless it is to transact and how fast it works, and not necessarily the institution behind it,” he said.   Embedded, Invisible, Predictive At the centre of Addy’s forecast is embedded finance: banking that is woven into shopping, travel, and bill payments until it feels invisible. “The banking part should be so seamless it be...

 Prudential Bank LTD has once again demonstrated its keen dedication to customer growth beyond the banking hall, organising an international business trip to Turkey and China for its Commercial Banking customers and prospects. The tour, in its second year running and facilitated in partnership with Nita Travel and Shipping Company, introduced the Ghanaian business leaders to new trading opportunities, supplier networks and cross border partnerships. The trip was structured to give participants direct access to high-level trade fairs, product sourcing tours and investor engagements. Each stop was carefully curated to match the import and export needs of the Ghanaian businesses on board. In Turkey, the delegation attended the African Business Forum and Expo (AFEX), a two-day international trade fair that connected them with investors, manufacturers, and enterprises from Turkey and beyond. The forum provided a platform for Ghanaian participants to explore joint ventures, secure distri...

  Prudential Bank’s Chief Information Officer (CIO), Leopold L. L. Armah, has been named “Winner in the Master Category” at the World CIO 200 Summit, cementing his place among Africa’s top technology leaders. The award recognises CIOs who demonstrate outstanding leadership in driving digital transformation, cybersecurity and innovation under high-pressure, 24/7 environments. Armah received the honour at the 2026 edition of the summit, which brings together senior technology executives from across the continent. This recognition is not just personal. It reflects the collective work of the team at Prudential Bank and our commitment to building resilient systems, empowering people, and delivering value that lasts beyond any single leader,” Armah said after receiving the award. He added that the award validates the bank’s approach to digital transformation: “We are focused on sustainable leadership—building architectures, processes and talent that continue to perform long after the spo...

  Technology leaders must move beyond “firefighting” and build systems and teams that endure beyond their tenure, Prudential Bank CIO Leopold L. L. Armah has said. Speaking as a panellist at the Global CIO Summit – Ghana Edition 2026, Armah said the 24/7 nature of today’s digital environment is pushing CIOs and CISOs to their limits, and sustainable leadership is the only way to manage the pressure without burning out. Sustainable leadership is building people, systems and purpose that remain effective long after the leader has left the room,” he told delegates. From operations to strategy Armah noted that the CIO role has expanded far beyond managing infrastructure. Today’s technology leaders oversee digital transformation, cybersecurity, regulatory compliance, customer experience and emerging technologies like AI. With that expanded remit comes the risk of constant crisis mode. He urged organisations to reward prevention, not just quick fixes. “Successful leadership is not about ...

 Prudential Bank LTD turned Mother’ Day celebration into a lasting act of kindness, by clearing the bills of patients at the Children’s Ward of the Tema General Hospital.   Speaking to the press, Head of Human Resources, Lilian Antwiwaa Asante, said the visit was inspired by the nurturing spirit associated with motherhood as well as the need to celebrate women. As a Bank, this initiative resonates deeply with us. Beyond the donation itself, we intentionally involved several staff in the presentation to demonstrate a platform where they could connect personally with the experience, interact with the children and find their own meaning in giving back,” she said. Asante noted that Mother’s Day often highlights the quiet sacrifices of mothers whose children are hospitalized. “On the hearts of every woman is the longing for the child. We chose this hospital, this ward, because we wanted to ease that burden. From this visit, we have all seen that giving back is not a nice thing...

  Banks that started late in the digital race can still win – if they partner with fintechs,” says Prudential Bank’s Acting Managing Director, Ebow Quayson. “Partnerships are no longer optional. They are the quickest route to scale.” Speaking to a Pan-African audience at the Lafferty Retail Banking Council Africa Meeting, Quayson pointed to PBL’s own digital journey as proof saying fintechs came handy to close the gap on reach and service delivery almost overnight. At a time when our digital infrastructure was still developing, fintech partnerships enabled us to quickly bridge the gap in reach and service delivery,” he explained, citing mobile money integration and USSD-based services as key examples. “Prudential Bank was not a partner bank to any telco, yet customers needed mobile money services on the Bank’s USSD platform. Instead of building everything from scratch, the Bank turned to fintechs. “They helped us narrow the gap quickly – in reach, speed to market, and value-added s...

  By Oliver Tackie When Jasent Enterprise asked their bankers for GHS 50,000 to restock their trade, the answer was no. No audited books. No land title. Too risky. Last month they tried again. This time the CEO’s Ghana Card and two years of MoMo transactions got her approval in 48 hours. Jasent’s story shows Africa’s big contradiction: Small and medium enterprises create over 80% of jobs, yet they remain shut out of formal credit. That is changing – fast – as banks rethink how they lend. Why Banks Still Say No For decades, the problem was simple: no traceable identity, no loan. Banks lend deposits, so they fear default. Most SMEs run informal books and cannot offer collateral. Digital ID systems are fixing the first hurdle. Ghana’s upgraded Ghana Card now links citizens to verifiable, traceable identities and even works for payments. Nigeria’s NIN and BVN, Kenya’s Maisha Namba, and Rwanda’s national digital ID do the same. “Once we can authenticate and trace a borrower online, we c...

 Prudential Bank has called on its suppliers to prioritise efficiency, ethical sourcing, and mutual trust as the Bank works to enhance customer service delivery across its departments, branches and units. The call was made at the 2026 Supplier Conference, held under the theme “Partnering Our Suppliers to Deliver Excellent Customer Service.” The event, which marked the third edition of the annual gathering, brought together suppliers from various sectors to review past performance, discuss challenges, and align on expectations for the coming year. Key topics included payment turnaround times, sustainability, and the integration of technology into the supply chain. Speaking at the conference, Executive Head of Operations at PBL, Felix Apau Awuku, acknowledged that suppliers are critical to the Bank’s success. He noted that the day was not for reviewing contracts but for celebrating partnerships that drive collective success. I see firsthand how critical our suppliers are to the stren...

 It was a scene of warmth, elegance, and utmost honesty at Prudential Bank Limited’s Head Office as the Bank’s female staff gathered to mark International Women’s Day (IWD). Far from a stiff corporate ritual, the event was set up as a serene "girls' tea session," complete with a beautifully arranged space, all purple showing in dress and decor, a hearty breakfast, and lunch. However, the real nourishment came from the conversation, as three formidable women took the stage in a panel discussion to dissect the perennial struggles of "Work-Life Balance and Office Romance" in the high-pressure world of banking. Head of Human Resources, Lilian Antwiwaa Asante; Unit Head for Branch & Channel Monitoring, Nancy Evelyn Korkor Oheneba-Dornyo; and Branch Manager at the Ring Road Central Branch Elsie Kumordzi took turns to share thoughts and personal experiences on the topic. The central theme of the morning was quickly established: "balance" might be a myth. ...

 Prudential Bank Limited (PBL) has joined Ghanaians nationwide in proudly celebrating Ghana month honouring the nation’s rich culture, heritage, and identity across all branches. Observed every March, Ghana month invites citizens and institutions to reflect on the country’s history, celebrate its independence and showcase the cultural diversity that unites us. At PBL, staff have embraced the spirit fully wearing colourful kente clothing, wax prints, smocks and traditional attire throughout the month, transforming branches into vibrant displays of Ghanaian culture. Speaking on the celebration, Acting Managing Director, Ebow Quayson, highlighted the importance of national pride and identity. Ghana Month reminds us of who we are as a people. As a proud indigenous bank, we are honoured to celebrate our heritage while strengthening our connection with the communities we serve,” he noted. He added that PBL remains committed to promoting Ghanaian culture through local initiatives and...