Lufthansa and Swiss International Airlines, as well as their respective hub airports in Munich, Germany and Zurich, Switzerland, were voted best across several categories by passengers from over 100 countries. The award is World Airline Awards and it is instituted by Skytrax.
Lufthansa was awarded Best Airline in Europe, taking over the prize from family member SWISS, which won the title last year. SWISS in return ranked number one in the category, Staff Service Excellence, followed by Austrian Airlines, another member of the Lufthansa Group.
Lufthansa, SWISS, Austrian Airlines and British carrier BMI, another Lufthansa subsidiary, jointly serve 15 destinations across the Middle East from their respective hubs in Frankfurt, Munich, Zurich, Vienna and London-Heathrow.
Not only in the air, but also on the ground, Lufthansa and SWISS are offering award winning services. Lufthansa’s First Class facilities are among the sixth best worldwide, according to the survey. Earlier this year, Lufthansa’s Munich hub was voted fourth best airport in the world, followed by Swiss International Air Lines’ home base Zurich Airport.
“We are very proud of the results of Lufthansa and our partner airlines SWISS and Austrian Airlines in Europe. The top rankings for our product and service on board and on the ground are an acknowledgment of our commitment to continuously enhance the quality of our customer service. With their unparalleled European route network, the airlines of the Lufthansa Passenger Airline Group are first choice for travel,” says Joachim Steinbach, Lufthansa’s Vice President Sales & Services, Southeast Europe, Africa and Middle East/Pakistan.
“Skytrax’s recognition of Staff Service Excellence for SWISS comes as a validation of our commitment to extend Swiss values such as quality, reliability, friendliness, safety, efficiency and exceptional service, an exemplary ‘Swissness’,” says Martin Massüger, Director, Head of Sales Middle East, Africa, Pakistan and Iran for SWISS.
It has been five years now since SWISS teamed up with Lufthansa, embarking on a very successful collaboration with Europe’s largest carrier.
SWISS’s integration into the Lufthansa Airline Group has proved highly beneficial for both carriers and for our valued customers in particular.
Lufthansa was awarded Best Airline in Europe, taking over the prize from family member SWISS, which won the title last year. SWISS in return ranked number one in the category, Staff Service Excellence, followed by Austrian Airlines, another member of the Lufthansa Group.
Lufthansa, SWISS, Austrian Airlines and British carrier BMI, another Lufthansa subsidiary, jointly serve 15 destinations across the Middle East from their respective hubs in Frankfurt, Munich, Zurich, Vienna and London-Heathrow.
Not only in the air, but also on the ground, Lufthansa and SWISS are offering award winning services. Lufthansa’s First Class facilities are among the sixth best worldwide, according to the survey. Earlier this year, Lufthansa’s Munich hub was voted fourth best airport in the world, followed by Swiss International Air Lines’ home base Zurich Airport.
“We are very proud of the results of Lufthansa and our partner airlines SWISS and Austrian Airlines in Europe. The top rankings for our product and service on board and on the ground are an acknowledgment of our commitment to continuously enhance the quality of our customer service. With their unparalleled European route network, the airlines of the Lufthansa Passenger Airline Group are first choice for travel,” says Joachim Steinbach, Lufthansa’s Vice President Sales & Services, Southeast Europe, Africa and Middle East/Pakistan.
“Skytrax’s recognition of Staff Service Excellence for SWISS comes as a validation of our commitment to extend Swiss values such as quality, reliability, friendliness, safety, efficiency and exceptional service, an exemplary ‘Swissness’,” says Martin Massüger, Director, Head of Sales Middle East, Africa, Pakistan and Iran for SWISS.
It has been five years now since SWISS teamed up with Lufthansa, embarking on a very successful collaboration with Europe’s largest carrier.
SWISS’s integration into the Lufthansa Airline Group has proved highly beneficial for both carriers and for our valued customers in particular.
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