MTN Ghana, leader in the country’s telecommunications space, has reviewed data prices for its Fixed Broadband services (Fibre Broadband and TurboNet) users.
The changes takes effect from January 4.
A release issued in Accra yesterday by the Corporate Communications Department of the company said: “This has been necessitated by the need to align with market rates. In this regard, customers will enjoy 50 per cent bonus for the first three months (January – March 2022) on every data purchase; and 25 per cent on the next three months (April -June 2022) purchases.”
It further said: “Unused data after the 90-day expiry can also be rolled over on purchase within three days after the date of expiry and customers’ existing data will not be affected by this change; any new data purchased will be added to the accumulated data.”
The Chief Enterprise Business Officer of MTN Ghana, Sam Addo, said: “We have introduced 50 per cent bonus on every purchase to reward our customers for their loyalty and allow customers to enjoy extended periods online to share files, watch movies, do their online trade and stay connected with friends and loved ones.”
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MTN Ghana has re-opened most of its Service Centers across the country to the public.
However, the Ashaiman, Accra Mall, East Legon (Accra) and Nhyieso (Kumasi) offices remain closed until further notice.
The Chief Customer Relations Officer of MTN, Jemima Kotei Walsh, in a press release expressed her appreciation to all customers for heeding the call to use the digital channels during the closure of the service centres.
She wished customers a Happy New Year and cautioned that since the COVID-19 pandemic was still prevailing, MTN would continue to ensure strict adherence to the health and safety protocols to safeguard customers and staff at the Service Centres.
MTN will continue to serve customers who contact it on its enhanced digital channels. In addition to these channels, field teams made up of retail vendors and MoMo agents across the country will be operating and will provide additional support,” Walsh said.
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